Privacy Policy

This Privacy Policy represents the commitment of The Rec (Boulder Dash Entertainment Group Pty Ltd), herein referred to as “we,” “us,” or “our,” to uphold the privacy of individuals who interact with our venues and services across Western Australia. As operators of a range of entertainment venues, including pubs, bars, restaurants, and event spaces, protecting the personal information of our patrons is a priority.

Collection of Personal Information
We may collect personal information that is necessary for us to provide our services effectively. This may include, but is not limited to:

  • Names and contact details such as email addresses and phone numbers.
  • Date of birth and photographic identification.
  • Financial information, securely handled by PCI-compliant service providers for transactions.
  • Additional details provided by you through interactions with our venues or online platforms.

Method of Collection
Your personal information can be collected through various means, including but not limited to:

  • Bookings and reservations made for our venues.
  • Registration on our websites.
  • Participation in our promotional activities.
  • Use of CCTV for safety and security at our venues.
  • Direct communications with us or through our social media platforms.

Purpose of Collection
The information we collect is used to enhance our service offerings, including:

  • Managing bookings and providing services.
  • Marketing and promotional efforts tailored to your interests.
  • Ensuring the safety and security of our patrons and venues.
  • Compliance with legal obligations and for internal analytics to improve our services.

Sharing of Information
We may share your information with trusted third parties for the purposes of providing services, conducting market research, or for legal compliance. Any sharing of information will be done with your consent and in accordance with this policy.

Overseas Disclosure
Certain third-party service providers may have operations or store data internationally. In such cases, we ensure that your information is handled with the utmost care and security.

Information Security
We implement robust security measures to protect your information from unauthorized access or breaches. However, we advise that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Use of Cookies and Digital Tracking
Our websites utilize cookies and other digital tracking technologies to enhance user experience and for targeted marketing. You have control over the use of these technologies through your browser settings.

Access and Correction
You have the right to access and correct any personal information we hold about you. Requests for access or correction can be made to our Privacy Officer.

Deletion of Information
Should you wish to have your personal information deleted, please contact our Privacy Officer. Specific applications or services, such as The Pass App, allow you to delete your account and associated data directly within the app.

Complaints and Enquiries
If you have any concerns about our handling of your personal information, please reach out to our Privacy Officer. We are committed to resolving any issues promptly and to your satisfaction.

Contact Information
For any privacy-related questions, requests, or complaints, please contact our team at:

This Privacy Policy may be updated periodically to reflect changes in our practices or services. We encourage you to review it regularly to stay informed about how we are protecting your information.